DELIVERY, RETURNS & EXCHANGES

DELIVERY

All orders are delivered via Royal Mail.

UK delivery on stock items can take up to one week but we endeavour to deliver items as quickly as possible.  

Delivery to other parts of the world is sent tracked and will take longer than UK delivery. We will inform you of when your order has left our warehouse and is on it's way to you via email. This will also include a tracking code which you can use to track your order.

RETURNS AND EXCHANGES

Please contact us directly if you have a problem with an item and will be returning/exchanging it and we will work with you to resolve your issue as quickly as possible!

In order for you to return or exchange your purchases, we must receive your item(s) back within 28 days of receipt. The item(s) must be unworn and unwashed with all labels still attached. We will not offer a full refund for item(s) with make-up stains. 

We are able to offer you a full refund but we are unable to cover delivery costs. In the case of an exchange, we will send your new item out free of charge. We strongly recommend you send via tracked and/or signed for postage as we do not take responsibility for returns that do not arrive to us. 

CONTACT

Email: customerservice@dvrequestrian.com

Tel: 07545 914014

 .

DVR Equestrian Limited. 3 Esher Close, Seaford, East Sussex, BN25 3DZ

hello and

welcome

We are DVR Equestrian. We are a UK based equestrian-wear brand dedicated to designing beautiful one-of-a-kind products made for purpose, and doing as little damage as possible to our planet in the process.

OUR STORY

A JOURNEY

DVR was born through our Founder's idea for our STYLE VIS collection. A range of technical sports riding-wear incorporating high visibility to keep riders comfortable and seen, and to encourage the equestrian world to see visibility-wear in a new light.

TRUE TO OUR CORE VALUES

ETHICS AND ENVIRONMENT

As the brand grew, so did the team's awareness of how much sustainability and ethics mattered to us, from working with independent local suppliers, to adapting packaging choices, to questioning all components of the products being designed, the brands priorities became more and more apparent as we grew.

BRAND VALUES

INNOVATIVE DESIGN

Design is a huge part of what we do. DVR Founder Danielle studied Fashion Design with Business Studies at the University of Brighton and has gained experience working with a range of other sustainable designers and brands. At DVR we pride ourselves on designing for purpose, but without compromising on exciting, stand out clothing. We use subtle detailing and unique signature focuses to create a distinguished and recognisable DVR look. For us it's about timeless, beautiful style where quality and attention to detail is always visible to see.

BRAND VALUES

SUSTAINABILITY

A love of mother nature and our beautiful countryside and sea is what spurs our environmental consciousness and our efforts to do as little damage as possible through the running of the brand. As a team, we are passionate about educating and creating awareness of doing business more ethically and sustainably, and for our customers, to be able to offer advice and help in your efforts to live and shop more ethically and sustainably. We want to become more and more transparent as a brand, and break down the walls to help you as customers understand what you pay into when you buy our products. You can find our more about our sustainability efforts here.

BRAND VALUES

COMMUNITY

Whether it be through sharing people's stories on our blogs or podcast, to our Tees for Charity, Tees for Change campaigns, at DVR we are passionate about standing up for what we believe in, collaborating with like minded people, and the power of community. If you want to join us in making a difference, you can check out our Charity tee products where we donate amounts to different charities and organisations that we care about, and keep an eye out on social media for our next community campaign that you can get involved in. We'd love to have you.

DANIELLE REYNOLDS

OUR FOUNDER

I've always been horse obsessed. There's no way to explain the absolute need of the horse connection to someone that doesn't understand us crazy horse people! It's my experiences in forming bonds and working through issues with trickier horses in my life that has taught me everything I know about understanding this world. From actions let out by fear, to the strength of your presence and energy, and how you present yourself in the moment, the body language that's so easy to understand when you slow down and just analyse what is happening for a minute, looking at a situation from different points of view, facing fears and trusting your instinct. Horses teach the best life skills. I truly believe my journey into understanding horsemanship is what has taught me how to source the strength, resilience, and determination needed to run a business.