FREE WORLDWIDE SHIPPING ON ALL ORDERS £125 AND OVER

Terms and Conditions

Please read our Terms and Conditions carefully before ordering any products from this website.
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This website is made available to you in accordance with the following Terms and Conditions.
Please read the Terms and Conditions carefully before placing any orders.
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We reserve the right to change the contents of this website, including these Terms and Conditions, at any time without notice. It is your responsibility to ensure that you are aware of any changes.
The following information explains the terms and conditions applied to all DVR EQUESTRIAN SPORT products listed on our website www.dvrequestrian.com. 
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If you are under the age of 18, you must let a parent or guardian know about our privacy policy before you register to use this website or any of this site’s services. 
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We may change, withdraw, or suspend access to the website with or without notice and with no liability to you.
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Any material that you upload to the website or which you send to us via any other medium (including all social media) will be considered non-confidential, non-proprietary and we will have the right to use, copy, distribute and disclose to third parties. We also have the right to disclose your identity to any third party who claims that such material infringes their intellectual property rights or their right to privacy.
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DISCLAIMER OF CONTENT
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Although we have taken all reasonable steps to ensure the information on this website is accurate and true at the time of publishing, we give no warranty regarding the accuracy of the content of this website.  
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COPYRIGHT
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All copyright and other intellectual property rights relating to this website and its content, including images, text and any other material are owned or registered by DVR Equestrian Sport.
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DISCLAIMER OF CONTENT
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Whilst we have taken all reasonable steps to ensure the accuracy of the information on this website, we give no warranty regarding the accuracy of the content of this website.
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Any advice given on this website is for guidance purposes only. Any such advice should not be relied upon or used as a substitute for professional advice on your specific requirements.
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ACCESS
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When you register for an account, you will be asked to enter your email address and choose a password. You are responsible for keeping your email address and password confidential. You agree that you are solely responsible for all activities that occur using your email address and password.
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OWNERSHIP, PERMITTED USE AND SITE CONTENT
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All of the content contained on this website, including information, communications, text, graphics, photographs, images, sounds, moving images, video, illustrations, code and other materials, together with all trademarks, logos and domain names are owned by DVR Equestrian Sport or DVR Equestrian Sport has been given permission to use. The content and marks are protected by copyright, trademark, and other laws and may not be used except with the prior written consent of DVR Equestrian Sport.
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ACCURACY OF INFORMATION
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DVR Equestrian Sport takes reasonable effort to ensure that content on this site is complete, accurate and current. Despite DVR Equestrian Sport’s efforts, however, the information on this site may occasionally be inaccurate, incomplete or out of date. Products included on the site may be unavailable, may have different attributes than those listed, or may carry a different price than that stated on the site. We may make changes to price and availability without notice. DVR Equestrian Sport reserves the right to limit the order quantity on any product and/or to refuse service to any customer. DVR Equestrian Sport may also require verification of information prior to the acceptance and/or shipment of any order.
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AVAILABILITY
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All stock items will normally be delivered within a standard delivery timescale of 3 - 5 working days, however, DVR Equestrian Sport will not be responsible for any postal / courier delays out of our control.
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All items shown as ‘Made especially for you’ on the product description will normally be delivered within a standard delivery timescale of 1-2 weeks. However, DVR Equestrian Sport will not be responsible for delays due to any issues out of our control. DVR Equestrian Sport will endeavour to keep the customer updated on the progress of the order if the standard delivery timescale is exceeded.
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DISCOUNTS
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We will sometimes offer promotional discount codes to our customers via our website or through our social media pages. The conditions of use relating to any discount code will be specified at the time of issue. Only one promotional discount code can be applied per order. We reserve the right to vary these conditions.
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PAYMENT
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DVR Equestrian Sport accept payment from all major Debit and Credit Card companies. Customers also have the option to pay through their PayPal account. We do not accept payment via cheques or postal orders. 
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Upon receiving your order, a standard pre-authorisation check on your payment card will be carried out, to ensure there are sufficient funds in the account for the transaction. Goods will not be dispatched until this check has been completed. Your card will be debited once the order has been accepted.
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POSTAGE & PACKAGING
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Please refer to our 'Delivery, Returns and Exchanges' page for further information.
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COMPLAINTS POLICY
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In the event that we fail to meet our high standards of customer service, please do not hesitate to contact us via email. All complaints are handled by Founder/Director Danielle, please email danielle@dvrequestrian.com.
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 We aim to acknowledge your communication and to start our investigations within five working days following our receipt of it. We will do our very best to deal with your complaint as soon as possible and make every effort to reach a satisfactory conclusion on your behalf in order to retain your valued custom.
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