Terms and Conditions

Please read our Terms and Conditions carefully before ordering any products from this website.
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This website is made available to you in accordance with the following Terms and Conditions.
Please read the Terms and Conditions carefully before placing any orders.
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We reserve the right to change the contents of this website, including these Terms and Conditions, at any time without notice. It is your responsibility to ensure that you are aware of any changes.
The following information explains the terms and conditions applied to all DVR EQUESTRIAN LTD products listed on our website www.dvrequestrian.com. 
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If you are under the age of 13, you must let a parent or guardian know about our privacy policy before you register to use this website or any of this site’s services. 
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We may change, withdraw, or suspend access to the website with or without notice and with no liability to you.
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Any material that you upload to the website or which you send to us via any other medium (including all social media) will be considered non-confidential, non-proprietary and we will have the right to use, copy, distribute and disclose to third parties. We also have the right to disclose your identity to any third party who claims that such material infringes their intellectual property rights or their right to privacy.
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DISCLAIMER OF CONTENT
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Whilst we have taken all reasonable steps to ensure the accuracy of the information on this website, we give no warranty regarding the accuracy of the content of this website.
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Any advice given on this website is for guidance purposes only. Any such advice should not be relied upon or used as a substitute for professional advice on your specific requirements.
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ACCESS
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When you register for an account, you will be asked to enter your email address and choose a password. You are responsible for keeping your email address and password confidential. You agree that you are solely responsible for all activities that occur using your email address and password.
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OWNERSHIP, PERMITTED USE AND SITE CONTENT
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All of the content contained on this website, including information, communications, text, graphics, photographs, images, sounds, moving images, video, illustrations, code and other materials, together with all trademarks, logos and domain names are owned by DVR Equestrian Ltd or DVR Equestrian Ltd has been given permission to use. The content and marks are protected by copyright, trademark, and other laws and may not be used except with the prior written consent of DVR Equestrian Ltd.
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ACCURACY OF INFORMATION
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DVR Equestrian Ltd takes reasonable effort to ensure that content on this site is complete, accurate and current. Despite DVR Equestrian Ltd’s efforts, however, the information on this site may occasionally be inaccurate, incomplete or out of date. Products included on the site may be unavailable, may have different attributes than those listed, or may carry a different price than that stated on the site. We may make changes to price and availability without notice. DVR Equestrian Ltd reserves the right to limit the order quantity on any product and/or to refuse service to any customer. DVR Equestrian Ltd may also require verification of information prior to the acceptance and/or shipment of any order.
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AVAILABILITY
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All stock items will normally be delivered within a standard delivery timescale of 3 - 5 working days, however, DVR Equestrian Ltd will not be responsible for any postal / courier delays out of our control.
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DISCOUNTS
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We will sometimes offer promotional discount codes to our customers via our website or through our social media pages. The conditions of use relating to any discount code will be specified at the time of issue. Only one promotional discount code can be applied per order. We reserve the right to vary these conditions.
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PAYMENT
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DVR Equestrian Ltd accept payment from all major Debit and Credit Card companies. Customers also have the option to pay through their PayPal account. We do not accept payment via cheques or postal orders. 
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Upon receiving your order, a standard pre-authorisation check on your payment card will be carried out, to ensure there are sufficient funds in the account for the transaction. Goods will not be dispatched until this check has been completed. Your card will be debited once the order has been accepted.
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POSTAGE & PACKAGING
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Please refer to our 'Delivery, Returns and Exchanges' page for further information.
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COMPLAINTS POLICY
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In the event that we fail to meet our high standards of customer service, please do not hesitate to contact us via email. All complaints are handled by Founder/Director Danielle, please email danielle@dvrequestrian.com.
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 We aim to acknowledge your communication and to start our investigations within five working days following our receipt of it. We will do our very best to deal with your complaint as soon as possible and make every effort to reach a satisfactory conclusion on your behalf in order to retain your valued custom.
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DVR Equestrian Ltd, 3 Esher Close, Seaford, UK, BN25 3DZ Company number: 13268151

hello and
welcome

We are DVR Equestrian. We are a UK based equestrian-wear brand dedicated to designing beautiful one-of-a-kind products made for purpose, and doing as little damage as possible to our planet in the process.

OUR STORY
A JOURNEY

DVR was born through our Founder's idea for our STYLE VIS collection. A range of technical sports riding-wear incorporating high visibility to keep riders comfortable and seen, and to encourage the equestrian world to see visibility-wear in a new light.

TRUE TO OUR CORE VALUES
ETHICS AND ENVIRONMENT

As the brand grew, so did the team's awareness of how much sustainability and ethics mattered to us, from working with independent local suppliers, to adapting packaging choices, to questioning all components of the products being designed, the brands priorities became more and more apparent as we grew.

BRAND VALUES
INNOVATIVE DESIGN

Design is a huge part of what we do. DVR Founder Danielle studied Fashion Design with Business Studies at the University of Brighton and has gained experience working with a range of other sustainable designers and brands. At DVR we pride ourselves on designing for purpose, but without compromising on exciting, stand out clothing. We use subtle detailing and unique signature focuses to create a distinguished and recognisable DVR look. For us it's about timeless, beautiful style where quality and attention to detail is always visible to see.

BRAND VALUES
SUSTAINABILITY

A love of mother nature and our beautiful countryside and sea is what spurs our environmental consciousness and our efforts to do as little damage as possible through the running of the brand. As a team, we are passionate about educating and creating awareness of doing business more ethically and sustainably, and for our customers, to be able to offer advice and help in your efforts to live and shop more ethically and sustainably. We want to become more and more transparent as a brand, and break down the walls to help you as customers understand what you pay into when you buy our products. You can find our more about our sustainability efforts here.

BRAND VALUES
COMMUNITY

Whether it be through sharing people's stories on our blogs or podcast, to our Tees for Charity, Tees for Change campaigns, at DVR we are passionate about standing up for what we believe in, collaborating with like minded people, and the power of community. If you want to join us in making a difference, you can check out our Charity tee products where we donate amounts to different charities and organisations that we care about, and keep an eye out on social media for our next community campaign that you can get involved in. We'd love to have you.

DANIELLE REYNOLDS
OUR FOUNDER

I've always been horse obsessed. There's no way to explain the absolute need of the horse connection to someone that doesn't understand us crazy horse people! It's my experiences in forming bonds and working through issues with trickier horses in my life that has taught me everything I know about understanding this world. From actions let out by fear, to the strength of your presence and energy, and how you present yourself in the moment, the body language that's so easy to understand when you slow down and just analyse what is happening for a minute, looking at a situation from different points of view, facing fears and trusting your instinct. Horses teach the best life skills. I truly believe my journey into understanding horsemanship is what has taught me how to source the strength, resilience, and determination needed to run a business.